If the ban on rental or inter-regional travel extends beyond the dates of your stay:

Option 1:

Postpone your stay:

-The deposit already paid will serve as a credit for your future reservation. You can choose your dates at a time that suits you. Note that the pricing in effect for the selected period will be applied. It is therefore possible that you will have to pay an additional sum if you choose a stay with a higher rate.

Option 2:

Since the situation is constantly changing, here are the rules established to obtain a refund of your deposit paid for your reservation affected by the restrictions related to Covid-19:

You will have up to 21 days before your arrival to request a refund of your deposit :

- If your stay is in more than 21 days and restrictions issued by the Government of Quebec affecting your stay are in progress, we will refund your deposit at your request.

- If your reservation is in less than 21 days and restrictions issued by the Government were known 21 days before your arrival, we keep your deposit.

- If your reservation is in less than 21 days and new restrictions issued by the Government were not known 21 days before your arrival, we will refund your deposit.

Note that it is your duty to respect the restrictions / regulations issued by the government during the pandemic.

In the event of a major breakage, the amount of the security deposit refund will be reduced by an amount equivalent to the damage caused. In the event that the security deposit is not sufficient to cover the breakages and / or return the chalet to the same condition as on arrival, the tenant agrees to pay the excess upon receipt of the invoice.

An additional cleaning fee will be retained from the security deposit if the chalet is not left in the same condition as on arrival (except for washing the bedding). Here is what you must do before leaving the chalet: wash any dirty dishes, turn the dishwasher on, place the waste in the appropriate bins outside, pick up the waste left on the outdoor lot during your stay.

• It is recommended to take a shower before using a spa (hot tub).
• The spa (hot tub) cover should be replaced after each use for safety and energy savings.
• It is forbidden to bring glass containers and food into the spa (hot tub).
• The maximum capacity of each spa must be respected in order to avoid a loss of water which would have as a consequence that the skimmer draws air and that the pump and the heating stop.

Résidences Boutique inc. assumes no responsibility for any accident, injury or drowning.

In the event that the spa (hot tub) is left in poor condition due to improper use or non-compliance with regulations, charges will be billed to the tenant.

A $ 100 fee may be withheld from the security deposit if you do not meet the scheduled departure time.

Would you like to arrive earlier or leave later? Contact us 48 hours before your arrival to check the possibilities. It will be our pleasure to offer an early arrival or a late departure free of charge if the calendar allows it.